Refund policy

Please contact MFA BEFORE returning any items at maumasifirearts@gmail.com.

Because all MFA products are one-of-a-kind, custom, handmade pieces, and no two are ever exactly the same, there may be times when the product received is not exactly as expected. For this reason, our products have a 3-day inspection period effective immediately upon delivery. You must email MFA (maumasifirearts@gmail.com) during the 3-day inspection period if you are not satisfied with the product, to determine eligibility for return or exchange (minus the price of shipping & handling) and to receive shipping instructions prior to making a return. We reserve the right to charge a 10% restocking fee if a customer makes repeated returns. 

Products not eligible for return of any kind are those bearing any form of distinguishing customization that would cause the product to not be resalable. The decision of what customizations are resalable is at the sole discretion of MFA.

Please contact MFA before returning any items at maumasifirearts@gmail.com. All products may only be returned if they are in the original packaging, unused, and in resalable condition. Product cannot show any damage, wear or use or the product will not be accepted or credited for return or exchange. Additionally, knives must not have been used to cut and must not have been sharpened or they will not be accepted or credited for return or exchange.

Any returned products must include all original components and packaging in original, resalable condition. Please ensure the item is securely wrapped and padded and is fully insured for your own protection. All returns must be received within 2 weeks of the date provided within the return instructions. Please also include your packing slip and reason for return.

Items found to be damaged upon return will not be accepted or eligible for credit, return or exchange. Any item returned to MFA without first emailing during the 3-day inspection period and receiving shipping instructions from MFA will be subject to a 10% restocking fee.